A lodging property is like a mini-community with opportunities
for everyone. Your interests, skills and personality
traits will help you choose which department suits
you.
Food & Beverage
Are you creative? Do you pay attention to even the
smallest details? In the kitchen or the dining room,
those abilities could be your key to a career in
food and beverage preparation or service. Friendliness,
cleanliness, and pride in work are also essential.
Marketing & sales
Being a good listener and communication is crucial
for marketing and sales. You’ll find out what
services guests want, suggest ways your hotel can
provide those services, and let the world know how
great those services are. Your hotel’s business
growth can depend on you.
Human Resources
As the name indicates, being good with “humans” is
critical. You’ll recruit, select, and train the
best job applicants, administer benefits programs,
and handle other personnel matters. Hospitality labor
shortages and the need to hire good people have put
this department in the spotlight.
Housekeeping
If you take pride in making everything “just
so” and want to play a key role in providing
a hotel’s main product- a spotless guestroom – housekeeping
may be for you. You’ll also help guestroom – housekeeping
may be for you also help guest feel comfortable and
safe in their rooms.
Uniformed Service
Do you like making good first impressions? Being on
the go? Making people feel welcome? You were made
for this department! You could do anything from driving
the hotels van to handling luggage or amazing guests
by getting them tickets to a sold- out show.
Security
Detail – oriented. A problem-solver. Cool in
crisis. If those words describe you, there could be
a career in security waiting for you. You’ll
balance guest relations with safety and security concerns,
and have key input in your hotel’s emergency
procedures.
Front Office
Are you a “people – person”? Do you like computers? Are you
good on the phone? You could use those skills to check in guests, accept payments
on accounts, exchange messages, and impress guests with the hotel’s ability
to provide great service. If you like the idea of being at the heart of a hotel’s
action, the front office is for you.
Accounting & financial
Management
If people call you “organized” and comment
on your ability with numbers, you good on the phone?
You could use those skills to check in guests, accept
payments on accounts, exchange messages, and impress
guests with the hotel’s ability to provide great
service. If you like the idea of being at the heart
of a hotel’s action , the front office is for
you.
Property Management
You’re in charge! As general manager, you directly
or indirectly supervise every hotel employee and make
sure the hotel is performing the way its owners want
it to. You’ll work with every department to make
sure the entire hotel runs like clockwork and guests
feel welcome.
Facility Maintenance & Engineering
If you’re skilled with your hands and can anticipate
problems, this department could be perfect fit. From
plumbing to pools, electrical systems to environment
consideration, a hotel can’t keep running without
you.
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